Frequently asked questions.
How long does shipping take?
Orders process in 1–2 business days, with delivery in 7–14 business days. Free over $50.
Are your products safe for my pet?
Yes. Our goods use pet-safe, food-grade materials. The Slow Savour is BPA-free food-grade silicone.
Can I return something?
Absolutely — 30 days for a refund or replacement. See our Returns & Guarantee page.
Do you ship internationally?
Currently we ship within the United States. International shipping is coming soon.
Is the Slow Savour dishwasher safe?
It is — top rack, and it's ready for the next meal in minutes.
How do I track my order?
You'll get a tracking link by email the moment your order ships.